| EVERYDAY & HOLIDAY PAPERS POLICIES AND TERMS
ORDERING:
Toll-Free Phone: (800) 296-8970 Fax: (800) 507-2239
Hours of Operation: Monday-Friday 8:00am-4:30pm (CST)
Mailing Address: Great Papers, 7220 W. Wilson Ave.,
MINIMUM ORDERS:
$150 opening order amount and a $50 reorder amount.
Orders totaling less than the minimum will be charged a $5 service fee
ORDER PREPARATION:
Orders must be submitted with complete information, including but not
limited to, notation of shipping and billing addresses, promotional offers and
multiple store distribution information, if applicable. Please double-check all
purchase orders for accuracy before sending to Great Papers.
Please check the following:
1) Correct wholesale pricing
2) Terms
3) Accurate qty, description and item number information
4) Shipping information – Please provide routing guides if applicable
5) Billing information
6) Promotional numbers if applicable
7) Correct shipping date and/or arrive by date
8) Uniform Sales and Use Tax Resale Certificate (for new accounts)
9) Rep group name if applicable
10) Rep individual name if applicable
11) Phone number and fax number
12) Buyer’s signature
13) If pre-paying by credit card : Please provide credit card information at the time the order is placed
CANCELLATIONS/CHANGES:
Customized orders are unique to the standard packaged
product shown in the catalog and on our website. Due to the time and
effort involved in processing customized orders, cancellations are not
an option once the
order has been produced. Hard copy orders and/or
receipt of EDI orders are considered live orders and will be produced
and shipped per the purchase order instructions. The product will be
manufactured at
Great Papers’ discretion in advance of the ship date.
Notification for cancellation of a customized order must be given a
minimum 10-week notification from the ship date. For products considered
standard, cancellations will be based on the status of the order.
Great Papers reserves the right to apply a $15 fee for order changes
once the order is processed in our plant, along with a 15%
restocking fee for a cancelled order after it has been processed in our plant.
SHIPPING POLICY:
Shipping policy applies to standard Great Papers
orders. Extended order preparation and/or back orders may be required on
orders exceeding standard size.
Orders ship via UPS/FedEx or Freight, depending upon the weight and size.
International Drop Ships are not accepted.
Any charges incurred by Great Papers for drop-ship
address corrections will be charged to your account. Great Papers will
ship the best way unless specified by the customer.
SMALL CARRIER
(under 180 lbs aggregate weight)
Orders received by 11:00 am CST will ship the same
business day.Orders received after 11:00 am CST will ship the following
business day.
FREIGHT ORDERS
(over 180 lbs aggregate weight)
Orders will ship within three business days excluding date of receipt (example: an order received Monday will ship on Thursday).
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